Support

Contact us

The fastest way to reach us is by email: enovate.consult@gmail.com. We aim to respond within two business days.

Common questions

The app says my Besos is “Authentic” — what does that mean?

Every Besos garment ships with a unique NFC chip embedded in the label. When you tap the chip with the app, we check it against our database of issued tags. An “Authentic” result means the chip is genuine and was paired with a real Besos piece at the factory.

The app says my Besos is “Not Authentic” or won't scan.

First make sure NFC is enabled on your phone and you're holding the chip area (usually the inside label) flat against the top half of your phone's back. If the tag still won't read or shows a not-authentic result, email us with a photo of the piece and a screenshot of the app — we'll help you confirm whether the item is genuine.

How do I earn and redeem BE$OS rewards?

Tap a real Besos chip → tap CLAIM on the verify screen → the points land in your account. You can redeem them inside the app for digital discount codes that work at verifybesos.com, or for physical items we drop into the rewards catalog.

How do I sign in?

Open the app, tap the person icon in the top-right corner of the home screen, and use your phone number, email, Google, or Apple account. We'll send you a one-time code by SMS or email.

I want to delete my account.

Email enovate.consult@gmail.com from the address on the account and we'll remove your data within seven days.

Where can I read your privacy policy?

verifybesos.com/besos/privacy.

About Besos

Besos is a clothing and lifestyle brand based in Los Angeles, CA — hoodies, tees, caps, and embroidered accessories with NFC-verified authenticity. Find drops and updates at verifybesos.com and on Instagram @besos.brand.